1. Introduction
This Terms and Conditions policy ("Policy") governs the use of the services offered by KINGS Graphic And Design ("Company", "we", "us"). By accessing or using our services, you ("Client", "you") agree to be bound by this Policy. If you disagree with any part of this Policy, you may not use our services.
2. Services Offered
KINGS Graphic And Design offers a variety of Graphic Design services, including but not limited to:
- Graphic Design
- Poster Designs
- Business Cards
- Logo Design
- Books Design
- Brochure Design
- Web Design
- Newsletter Design
3. Project Workflow
- Engagement: We typically engage with clients through Phone, WhatsApp, or Email to discuss the Project requirements and needs.
- Proposals and Approvals: We may provide a formal Proposal outlining the Project scope, timeline, and costs. Once the Proposal is approved, we will begin working on the Project.
- Design Process: We will send you the Design with a watermark for your review and feedback. Once you are satisfied with the Design, you will need to make full payment before we deliver the final files without a watermark and in high quality.
- Edits: Minor edits, such as wording and text changes, are free of charge before the final files are delivered. Edits involving Layout changes or other significant modifications will incur additional charges according to the changes requested.
4. Payment and Refund Policy
- Payment: We may require a deposit or full payment upfront depending on the Project and the Client's payment history.
- Refunds: Jobs can be canceled free of charge only before we start working on the Project. Once work begins, Jobs are non-cancelable, and the Client is responsible for full payment. Deposits are also non-refundable.
5. Intellectual Property
- Copyright: We retain the copyright to all Designs created by us until the Client makes full payment. Once full payment is made, the copyright is transferred to the Client with a non-exclusive license to use the Designs for their intended purpose.
- Limitations on Use: The Client may not use the Designs for any purpose other than their intended purpose without our written permission. The Client may not resell or redistribute the Designs without our written permission.
6. Cancellation and Termination
- Client Cancellation: Clients may cancel their Project before we start working on it free of charge. Once work begins, Projects are non-cancelable, and the Client is responsible for full payment.
- Company Cancellation: We reserve the right to cancel a Project at any time if the Client is in breach of this Policy or if we otherwise determine that it is in our best interests to do so.
7. Confidentiality
We will keep all Client information confidential unless we are required to disclose it by law.
8. Dispute Resolution
Any dispute arising out of or relating to this Policy will be settled by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will be held in Highland Mills, NY, and the decision of the arbitrator will be final and binding.
9. Governing Law
This Policy will be governed by and construed in accordance with the laws of the State of New York.
10. Entire Agreement
This Policy constitutes the entire agreement between you and us regarding the use of our services.
11. Amendment
We may amend this Policy at any time by posting the amended Policy on our website. You are responsible for reviewing the Policy periodically for any changes. Your continued use of our services after the posting of an amended Policy constitutes your acceptance of the amended Policy.
12. Contact Us
If you have any questions about this Policy, please contact us at 845.288.3116 or Sales@kingsgraphic.com.